we are unique within recruitment, we only recruit for online, e-commerce and multi-channel positions for operations and technology. our team consist of ex-retailers, e-commerce and multi-channel consultants, which have worked in an online, e-commerce or multi-channel organisation or have worked alongside organisations to plan online, e-commerce processes or implement technology, this places us in a unique position to better understand the remits of the role in order to find the right person for the job.

multi-channel relates to the selling and buying of products or services via any mechanism, be it online, over the phone, mobile, in-store or through other self service capabilities. individuals specialise in one or more functional or technical areas to manage the process and systems responsible for operations. multi-channel retail helps to centralise the processes and information to get a better understanding of your retail organisations' customers and suppliers regardless of the channel being used.